A telehealth visit occurs between the patient and the provider using both
audio and video capabilities. During the visit, you can discuss your symptoms
and receive the specialty or primary care you need.
Butler/Clarion Area:
For patients in the Butler/Clarion area, telehealth visits take place via
the My BHS Patient Portal. If you are not signed up for My BHS Portal,
click here.
Urgent Care is offered on demand and scheduled telehealth video visits
from the comfort of your home or office. You will need a smartphone, tablet,
or computer with a camera, microphone, and speakers. Try to be in a quiet
room with good lighting.
You can access your telehealth video visit through My BHS Health portal.
If using a smartphone and you already have a portal account you can download the
Meditech MHealth app and select “Butler Health System” in the provider list
to log in.
If your provider recommends a Telehealth visit at a Butler Area facility,
special equipment using high quality video and digital stethoscopes to
hear heart and lung sounds will be used and a staff member will be with
you throughout your visit.
A few tips to be prepared for your provider appointment:
Have questions prepared that you want to discuss with your provider
Have your medications handy
Need help requesting a Telehealth visit or logging into My BHS Health Portal?
Call the Care Center at
833-602-CARE (2273).
Routine medical appointments are an important part of managing your health.
Telehealth visits are making it more convenient than ever to stay in touch
with your physician and care team. Telemedicine, sometimes referred to
as telehealth or virtual visits, offers an alternative to in-person appointments
where patients can safely receive the medical attention they require from
the comfort of home.
There are now 2 ways in which telehealth visits can be conducted:
Through the patient portal, Follow My Health. You must have a patient portal
account to utilize the FMH telehealth option.
If you believe you, or a loved one, is experiencing chest pain, coughing
or vomiting blood, difficulty breathing, severe headache or any other
serious health issue go to the nearest hospital emergency room or call 9-1-1.
Patients of an Excela Health Medical Group physician can reach out to the
office and ask for an 'invite' to the patient portal. Patients can download
the FollowMyHealth app on both IOS and Android devices or access through
a personal computer by visiting:
ExcelaHealth.FollowMyHealth.com
When Can I Use Telemedicine?
Telemedicine appointments may be offered in place of post-op follow-up
visits, routine medical checks and more. When you call to request an appointment,
a representative will advise you if a telehealth appointment is possible.
Examples of telemedicine appointments are:
Routine checkup
Coronavirus concerns
Flu or cold symptoms
Review testing results
Medication review
Obstetrics and gynecology follow up appointments
Medicare wellness visit
Behavioral health appointments
Post-operative checkup
What Specialties May Offer Telemedicine Visits?
Behavioral Health
General Surgery
Gastroenterology
OB/GYN
Primary Care
If your provider determines that medications are needed, they may write
a prescription and send it to your pharmacy of choice on your behalf.
Requesting a Telemedicine Appointment:
Requesting a telehealth appointment is as simple as requesting an in-person
appointment. You may call your physician's office or if you are in need
of a physician you can use our
Find a Doctor tool.
Patients may also request an appointment through the patient portal, FollowMyHealth,
here. Using the FollowMyHealth platform is an easy way to stay in touch with
your physician. Through this platform, patients can review their medical
information including medication, office visit notes, vitals and results.
If you need assistance with the patient portal you can call
1-888-670-9775 or view help videos below:
If you believe you, or a loved one, is experiencing chest pain, coughing
or vomiting blood, difficulty breathing, severe headache or any other
serious health issue
go to the nearest hospital emergency room or call 9-1-1.
